Do not assume coverage
A cleanup company cannot guarantee that an insurer will pay a claim. Review the policy and contact the insurer or agent for coverage questions.
Ask what documentation is needed
If it is safe and appropriate to do so, ask the insurer what documentation it needs before affected property is removed. Do not delay urgent safety measures solely for photographs.
Keep the cleanup scope clear
A description of the affected area and proposed work can make conversations with the insurer easier.